Show-cause notices issued to seven LPG distributors for SOP violations
The supply of LPG cylinders and petroleum products in Nagaland remains “fully normal and under control,” State-level Coordinator of Indian Oil Corporation Limited (IOCL) Nagaland, Himakshi Saikia, said on April 21, assuring citizens of adequate stock and uninterrupted distribution across the state.
The assurance comes at a time when global energy markets are under strain due to ongoing geopolitical tensions, although officials maintained that supply within the state remains unaffected.
Speaking on behalf of Oil Marketing Companies (OMCs), Saikia, in a statement said, sufficient quantities of petrol, diesel, and domestic LPG are currently available, supported by continuous monitoring and coordination with the State Government.
Nagaland currently has 250 retail outlets, including 238 operated by OMCs and 12 by private players, along with two supply depots. On average, 280 kilolitres of petrol and 640 kilolitres of diesel are made available daily. The state currently holds stock equivalent to six days of petrol and 16 days of diesel, with all outlets functioning normally and no restrictions on sales.
“Nozzle sales are in line with normal consumption levels of January–March 2026, indicating stable demand,” the statement said, while advising citizens to avoid panic buying.
On LPG supply, Saikia informed that services are being extended to over 4.2 lakh consumers through 84 distributors and one bottling plant. Distributors have adequate stock, and no supply shortages have been reported. An average of 6,258 refills are delivered daily, while a backlog of around three days is being cleared as per booking schedules.
Highlighting increased adoption of digital services, she said 80.6 per cent of LPG bookings are now made online, up from 61.8 per cent two months ago. Delivery Authentication Code (DAC) compliance has also improved to 78.4 per cent from 52 per cent earlier. Consumers have been encouraged to use digital booking methods and share DACs at the time of delivery.
Regarding Ujjwala beneficiaries, daily LPG refills stood at 45,812 in March 2026 compared to an average of 46,504 in February. To support low-consumption households, including migrant labourers and students, 5 kg LPG cylinders are also being made available.
As per Government of India guidelines, commercial LPG allocation is currently maintained at 70 per cent, with priority given to essential sectors such as hospitals, educational institutions, defence, railways, and food services.
Saikia further informed that daily coordination meetings are being held with the State Government and the Civil Supplies Department, while district-level monitoring committees remain active and stock reports are submitted regularly.
To curb hoarding and illegal diversion, 79 inspections have been conducted since last month. Show-cause notices have been issued to seven LPG distributors for violations of standard operating procedures, including digital protocols. Officials said action is being taken under the Essential Commodities Act, 1955.
Reiterating that supply remains stable, she urged citizens not to pay heed to rumours, avoid panic buying, and refrain from spreading misinformation.
Consumers can book LPG refills through multiple channels. These include missed-call booking by dialing 8454955555 from the registered mobile number; SMS booking by typing REFILL and sending it to 7718955555; IVRS booking by calling 7718955555; and WhatsApp booking by sending REFILL to 7588888824. Customers may also use the INDIANOIL ONE mobile application (Android/iOS), opt for e-commerce platforms under the Bharat Bill Payment System such as Paytm, Amazon Pay, and Google Pay, or visit the official website at https://cx.indianoil.in for booking.
