The Ministry of Home Affairs (MHA), Government of India, has adjudged Mokokchung Police Station-II as the best police station in Nagaland in the Annual Ranking of Police Stations for 2025.
According to official records, Mokokchung PS-II and Tuensang Police Station were the two police stations shortlisted from Nagaland for final evaluation, with Mokokchung PS-II emerging as the top-ranked station in the state. The recognition was conferred through a Certificate of Excellence issued by the MHA.
The evaluation was carried out in two stages based on the assessment framework developed by the Bureau of Police Research and Development (BPR&D).
Record-based evaluation
Under Part-I: Record-Based Evaluation, the shortlisted police stations were assessed using the Performance Measurement System of BPR&D. A detailed scoring matrix was applied, awarding positive marks for specific performance indicators and negative marks for under-performance. The evaluation covered 19 major heads, categorised into crime-based and performance-based parameters.
The crime-based parameters included crime prevention and proactive measures, execution, disposal of cases, maintenance of law and order, handling of minor Acts such as RPGO, Excise, NDPS and Arms Acts, cases under the case officer scheme, instances trapped by the Anti-Corruption Bureau (ACB), and suspension-related aspects.
The performance-based parameters assessed action taken on crimes against women, disposal of old cases, police officers’ behaviour, handling of crimes against weaker sections, verification processes, road safety, conviction, malkhana management, pendency of cases, community outreach, and instances of false entries.
Survey-based assessment
Under Part-II: Survey-Based Assessment, the evaluation focused on the infrastructure of the police station, approachability and discipline of personnel, and citizen feedback.
The infrastructure assessment examined the condition and upkeep of the police station building, availability of rooms and amenities, furniture, cleanliness, storage of manual records, infrastructure of mess and barracks, and an SHO declaration on procurement and budgetary processes. The discipline and approachability of police personnel towards the public were also assessed.
Citizen feedback formed a key component of the survey and was collected from three categories:
– Complainants leaving the police station (10 persons) to assess overall experience and satisfaction with police services;
– Shopkeepers in the marketplace (25 persons), who regularly witness police response to incidents and patrolling; and
– Pedestrians in residential areas (25 persons) to evaluate police behaviour, language, tone, and safety measures such as night patrolling.
In addition, the 2025 evaluation included feedback on new parameters, such as the visibility of FIR-related rights within police stations, community awareness and outreach activities, use of digital grievance redressal tools, and public perception regarding the ease of registering FIRs.
