Concerns over the implementation of smart meters under the Revamped Distribution Sector Scheme (RDSS) in Pughoboto were addressed by officials, who clarified that no consumer will be forced into prepaid billing and that installation will be free of cost till 2028.
The clarification came during a Sensitisation and Awareness Program on smart metering held at the ADC’s Conference Hall, Pughoboto on April 9, 2026, where issues related to the rollout were discussed with stakeholders.
During the program, representatives from Pughoboto Adhoc Town reportedly raised objections, including a demand to halt prepaid smart meter installation, citing concerns over the town’s non-notified status.
Responding to the concerns, Power department officials stated that the RDSS framework consists of smart metering and infrastructure upgradation components, and urged cooperation for implementation. It was clarified that Pughoboto, being an administrative headquarters, falls under the mandated rollout covering all consumers, including government offices and quarters.
Officials further assured that installation of smart meters will remain free of cost until 2028, and consumers will have the option to choose between prepaid and postpaid billing systems. They also added that prepaid users will receive a Rs 300 credit facility even after exhaustion of balance, preventing immediate disconnection.
Executive Engineer Er Sheludi Longkumer addressed concerns, stating that the system is designed to improve transparency, billing accuracy, and efficiency, while also correcting misconceptions about the scheme.
The meeting also resolved to deploy a Billing Assistant at the Pughoboto office to assist consumers facing difficulties in online payment systems.
Officials urged public cooperation for smooth implementation of the scheme, stating that improved revenue collection would help strengthen power infrastructure, including transformers and street lighting.