Mokokchung, 23 Febraury (MTNews): Consumers across India can now acquire separate electricity connections dedicated to charging their electric vehicles, thanks to recent amendments in the Electricity (Rights of Consumers) Rules. These changes, announced by the Power Ministry, also aim to expedite the process of obtaining new electricity connections while addressing consumer grievances.
Under the revised regulations, the timeline for obtaining a new electricity connection has been significantly reduced. In metropolitan areas, the time limit has been trimmed from seven days to just three days. Similarly, in other municipal areas, the duration has been shortened from fifteen days to seven days, and in rural areas, it now stands at fifteen days, down from thirty days.
Furthermore, in a bid to enhance consumer satisfaction, the amended rules mandate prompt action on complaints related to meter readings. If consumers report discrepancies between their actual electricity consumption and meter readings, distribution licensees must install an additional meter within five days of receiving the complaint.
Union Power and New and Renewable Energy Minister RK Singh expressed optimism about the reforms, emphasizing their potential to empower consumers and expedite the process of obtaining new electricity connections. He highlighted that the updated rules will also simplify the procedure for installing rooftop solar panels, aligning with India’s push towards renewable energy adoption.
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