The Department of Information Technology & Communication, Government of Nagaland, conducted a one-day workshop on myScheme Awareness and UX4G (User Experience for Government Applications) on May 8, 2025, at the Conference Hall of the Directorate of IT&C, Kohima. Organized in collaboration with the National e-Governance Division (NeGD) of the Ministry of Electronics and IT, Government of India, the workshop aimed to build awareness and capacity among government officials regarding user-centric digital platforms.
The inaugural programme began with a warm welcome and felicitation by the Director of IT&C, Er. Sabou Yashu. He stated that the Department had previously conducted two rounds of training on the upgradation and maintenance of government websites with various departments, and that many more workshops on topics such as cybersecurity and Artificial Intelligence would be organized in the coming days. He emphasized that with rapid technological advancements, all government departments must adapt to these changes and utilize available technologies to provide the best services to citizens.
Dr. G. Hukugha Sema, Commissioner & Secretary of IT&C, delivered the keynote address, stressing the importance of accessibility and inclusivity in public digital platforms. He noted that the myScheme app, launched in 2022, is a one-stop solution for information on government schemes and serves as a single national platform for schemes from both the central and state governments. He added that this initiative would bring the government closer to the people, enhance transparency, and make schemes accessible to all citizens in a timely manner. Dr. Sema also underscored the need to make the app user-friendly, particularly for underprivileged sections of society. He encouraged all departments to collaborate and utilize the scheme and app to deliver smarter, faster, and more citizen-friendly governance.
This was followed by addresses from Rohit Lamba, Consultant for myScheme, and Neeta Tandon, Senior Consultant for UX/UI at NeGD, MeitY.
The vote of thanks was delivered by Additional Director of IT&C, Er. Asono Mor, during the inaugural programme.
The key objectives of the workshop were to create awareness about myScheme—a centralized online platform that enables citizens to easily search for and discover government schemes they are eligible for—and to support government departments and ministries in adopting user experience (UX) design principles to improve the usability and accessibility of e-Governance applications.
The workshop was divided into two sessions. The first session, centered on myScheme, explored the vision, scope, and implementation approach for making government schemes more accessible through a unified platform.
Detailed technical briefings were provided on content management and onboarding of Nagaland-specific schemes.
The second session, under the theme UX4G (User Experience for Government), emphasized the role of design thinking and intuitive interfaces in enhancing the usability of G2C (Government-to-Citizen) portals.
Demonstrations included a case study specific to Nagaland and a walkthrough of the UX4G Design System for building reusable digital components.
Senior officers from various departments participated in the event. The workshop concluded with a certificate distribution ceremony and closing remarks from the organizers and attendees. It marked a significant step towards strengthening digital governance in Nagaland, aligning with the national vision of transparent, inclusive, and citizen-friendly administration.